Privacy Policy
At Bliss, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number
- Shipping & Billing Details: Address, payment details
- Order Information: Purchase history, preferences, returns
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, products viewed, shopping behavior
- Marketing Preferences: Email subscriptions and communication choices
2. How We Collect Your Data
We collect your information when you:
- Visit or browse our website
- Place an order
- Create an account
- Contact customer support
- Subscribe to our emails or promotions
We may also receive data from trusted third-party services such as payment providers or analytics tools.
3. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer support
- Improve our website and products
- Send updates about your orders
- Personalize your shopping experience
- Send marketing communications (only if you opt in)
4. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties, including:
- Payment processors
- Shipping and delivery partners
- Website hosting and analytics providers
- Marketing and email service providers
All third parties are required to protect your data and use it only for the intended purpose.
5. Cookies & Tracking Technologies
Bliss uses cookies to:
- Improve website functionality
- Understand user behavior
- Provide personalized experiences
You can control or disable cookies through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal data, including:
- Secure payment processing
- Data encryption
- Restricted access to personal information
While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise your rights, please contact us.
9. International Data Transfers
Your information may be processed outside your country, but we ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@blisshandmade.com
Phone: +1 626-408-8848